The modern customer portal
built for NetSuite.
Give every partner a clear, simple
way to do business with you.
Customer Dashboard
Give your customers self-service access to their orders, invoices, and account information.
Order Management
Customers can view order history, track shipments, and access real-time order status.
Plug into your favorite AI tools
Connect SuitePortal with Claude, ChatGPT, and other AI assistants to query your NetSuite data naturally.
Globally scaled and distributed
Built to serve customers worldwide with reliable, fast performance
Cut customer order status calls in half
Built to be as flexible
and forward-thinking as you are
Spend time on the right things.
Rather than providing mundane updates, focus on strategic work that drives results.
Before
With SuitePortal
Your work, in sync
Every update flows instantly to the portal and keeps customers updated effortlessly.
Can we get a tracking update?
Check the portal for the freshest info
Ah, I see all of them now!
Effortless integration
All your data is sourced from NetSuite, your source of truth.
Numbers that speak
Track monthly active users (MAUs) with precision and only get billed for who's using it.
API-first architecture
API on top of your NetSuite data
Expose your NetSuite data through secure APIs, auto-generated documentation, and custom domains for seamless third-party integrations.
Secure API access
Data synced from NetSuite to SuitePortal can be queried by third parties with secure API keys when enabled.
Auto-generated documentation
DemoAPI documentation is automatically generated
based on your configured schemas and data models.
Custom domains
Configure custom subdomains for your API endpoints
to match your brand and integration requirements.
Frequently Asked Questions
Everything your customers need to know
about SuitePortal and how it works.
about SuitePortal and how it works.
SuitePortal is a modern customer portal built specifically for NetSuite. It's designed for businesses using NetSuite ERP who want to provide their customers with self-service access to orders, invoices, tracking information, and account details. Perfect for companies looking to reduce support overhead and improve customer satisfaction.
SuitePortal connects directly to your NetSuite instance, syncing customer data, orders, invoices, and other records. Your customers can access their information through a beautiful, branded portal while all data remains securely stored in your NetSuite environment.
Customers can view their order history, track shipments, download invoices and statements, check account balances, and access all their account information 24/7. This eliminates the need for your team to manually send updates, provide tracking numbers, or answer basic account questions.
Absolutely. SuitePortal syncs data externally for optimal performance, but security is maintained through user authentication tied directly to NetSuite entities. All connections are encrypted, and access is controlled through NetSuite relations ensuring only authorized users can access their own data.
Yes! SuitePortal is fully customizable with your branding, colors, and logo. You can configure which NetSuite records and fields are visible to customers, ensuring they see exactly what you want them to see while maintaining a consistent brand experience.
Getting started is simple! Connect your NetSuite instance, configure your customer portal settings, and your customers will have immediate access to their information. Our team provides setup assistance and documentation to help you get up and running quickly.
Ready to transform your business?
Join thousands of businesses streamlining their operations,
improved communication, and growing with data-driven insights.
improved communication, and growing with data-driven insights.